Customization: | Available |
---|---|
After-sales Service: | 20 Years |
Warranty: | 1 Year |
Suppliers with verified business licenses
Audited by an independent third-party inspection agency
1) Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. We are professional supplier of TBM. Our factory is well qualified for overseas markets. Our team has over 15 years' experience in designing, manufacturing, commissioning. We are also certified member of MIC.
2) Q: How to choose the TMB?
A: You are requested to inform us following details:
1.The material of pipe:steel pipe? concrete pipe ? reinforced concrete pipe(RCP)? or Glass Fiber Reinforced Plastics pipe(GRP)? Or etc?
2.What's the dimention of pipe(Diameter *L)? What's the socket type of pipe? The drawing of pipe is best support if available.
3.The soil strata condition of project site.
4.The underground water level.
5.The length of single segment project,and the total length of project.
6.The dimention of working shaft ?
3) Q: Where is the nearest airport to your company?
A: Shanghai Pudong
4) Q: How about your service?
A: Before sales:
Technical Support: provide detailed technical information such as technical & commercial offer, machine photos, running video, layout, operation manual, and show you working machines in our factory.
After sales:
Provides comprehensive After Sales Support and Service to meet our customer need.
Drawings: Provide the foundation drawing, electric scheme and wiring diagram, hydraulic drawing, pneumatic & electric pipeline drawing and other drawings requested by customer.
Installation and commissioning: will send our technicians to customer's workshop for supervision of installation and commission
Training of Customers' technician/workers during commission
Breakdown Support: We offer 1 year warranty service for main crucial components except consumables
Inform immediate technical assistance and advice to customer by phone or e-mail.
Skilled and experienced engineers are capable of dealing with any type of breakdowns.
Technical service work performed in Customer's site if required.
Urgently supply mechanical or electronic components.
Fast supply of spare parts and wearing parts to cover foreseeable requirements.